Shipping policy

At Mooneh, we carefully prepare and package every order to make sure it reaches you in the best possible condition.

Delivery Across Lebanon

We deliver across all of Lebanon, so you can enjoy Mooneh wherever you are in the country.

Delivery Time

Orders are typically delivered within 3 to 6 working days from the date your order is confirmed.

Weekends and public holidays are not considered working days. Delivery times may occasionally be affected by circumstances outside our control, including courier delays, weather conditions, holidays, or high order volumes.

Delivery Information

Please make sure your name, phone number, delivery address, and other required information are correct when placing your order. Mooneh is not responsible for delays caused by incorrect or incomplete delivery information.

Receiving Your Order

Please inspect your package before accepting it from the delivery company.

If your order arrives visibly damaged, opened, compromised, or incorrect, please do not accept the delivery. Refuse the package and contact Mooneh as soon as possible to inform us of the issue.

Once an order has been accepted and received from the delivery company, it will be considered successfully delivered and will be subject to our Return, Refund & Cancellation Policy.

Mooneh — From Our Home to Yours.